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After upgrading your HP laptop to Windows 10, you may notice any or all of the following issues:
System hangs when attempting to sleep or shut down, particularly after long periods of use.
TouchPad settings do not save across sessions.
Wi-Fi connection is unstable and constantly disconnects and reconnects.

Follow the steps below to resolve these issues.

HOW TO RESOLVE SLEEP/SHUTDOWN ISSUES

Download version 9 or 10 of the Intel Management Engine Interface (MEI) Driver.
Navigate HP’s Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model. Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu. Look for the download in the “Driver-Chipset” category. If an MEI driver with a version number starting in 9 or 10 is listed, download it. [Version 9.5.24.1790 1.5M (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66228.exe) will work for most models.]
If an MEI driver with a version number starting in 9 or 10 is NOT listed, download the appropriate driver directly from Intel (https://downloadcenter.intel.com/sea…gement+engine). [Version 9.5.24.1790 1.5M (https://downloadcenter.intel.com/dow…-for-Intel-NUC) will work for most models.]
Download the Windows 10 “Show or Hide Updates” Troubleshooter Package (http://download.microsoft.com/downlo…whide.diagcab).
Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.
In the Control Panel, select Administrative Tools and open Services.
Scroll down to Windows Update and double-click it to bring up its properties.
Click Stop to stop the service from running.
Change the Startup Type to Manual and click OK.
Install version 9 or 10 of the Intel Management Engine Interface (MEI) Driver. If you receive a dialog warning about replacing a newer version of the software, accept it.
NOTE: You do NOT need to uninstall version 11 before installing version 9 or 10. The presence of some version of the driver is required in order to “upgrade” (or in this case downgrade) it.
Run the Windows 10 “Show or Hide Updates” Troubleshooter Package and hide updates to the Intel Management Engine Interface (MEI) Driver. (Doing so will block your system from automatically reinstalling or showing updates for version 11 of the driver.)
Change the Windows Update Services setting from Manual back to Automatic (Delayed Start).
Restart your computer.
Rejoice! You can finally sleep and shut down again. Smiley Happy

———-

HOW TO RESOLVE TOUCHPAD SETTING RESET ISSUES

Download version 18 of the Synaptics TouchPad Driver and Software.
Navigate HP’s Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model. Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu. Look for the download in the “Driver-Keyboard, Mouse and Input Devices” category. If a Synaptics driver with a version number starting in 18 is listed, download it.
If a Synaptics driver with a version number starting in 18 is NOT listed, download the driver directly from HP (http://ftp.hp.com/pub/softpaq/sp6800…0/sp68198.exe).
Download the Windows 10 “Show or Hide Updates” Troubleshooter Package (http://download.microsoft.com/downlo…whide.diagcab).
Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.
In the Control Panel, select Administrative Tools and open Services.
Scroll down to Windows Update and double-click it to bring up its properties.
Click Stop to stop the service from running.
Change the Startup Type to Manual and click OK.
Uninstall version 19 of the Synaptics TouchPad Driver.
In the Control Panel, select Device Manager.
Click the “+” next to “Mice and Other Pointing Devices” to expand that category.
Double-click on the Synaptics SMBus TouchPad to bring up its properties.
Navigate to the Driver tab and click Uninstall.
Check the box to delete the driver software for this device, then click OK to uninstall.
Uninstall version 19 of the Synaptics TouchPad Software (HP Control Zone).
In the Control Panel, select Programs and Features.
Scroll down to HP Control Zone (published by Synaptics Incorporated) and uninstall it.
Restart your computer.
Install version 18 of the Synaptics TouchPad Driver and Software.
Run the Windows 10 “Show or Hide Updates” Troubleshooter Package and hide updates to the Synaptics TouchPad Driver. (Doing so will block your system from automatically reinstalling or showing updates for version 19 of the driver.)
Change the Windows Update Services setting from Manual back to Automatic (Delayed Start).
Restart your computer again.
Rejoice! Your TouchPad settings will finally save across sessions again. Smiley Happy

———-

HOW TO RESOLVE WI-FI CONNECTION INSTABILITY ISSUES

NOTE: This issue applies specifically to Intel 7260/3160 Wireless LAN cards. Do not follow these steps if your model does not include one of these cards.

Download the latest version of the Intel 7260/3160 Wireless LAN Driver – currently version 17.16.2.1 Rev. P (http://ftp.hp.com/pub/softpaq/sp7150…0/sp71531.exe).
Install the driver update.
Restart your computer.
Hence It is Hp laptop I dont know about your laptop configuration
but settings work usefull notes taken form hp community

1 COMMENT

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